last update: Sept 25-2020
Please find below updated information on the current situation and how this may impact your reservation or your activity. This page will be updated regularly to provide you with the latest information.
Are activities open for bookings?
Government restrictions on activities have been lifted in most countries where Adrenaline Hunter operates, with some local exceptions. In the majority of cases, we are therefore open for reservations. If in doubt, do not hesitate to contact us!
In some regions of specific areas, Covid-19 outbreaks have prompted authorities to reinstate certain restrictions, which may impact the organizing of outdoor activities.
Such regions at the moment include (non-exhaustive list) :
Most activities are currently operating in France, as long as they do not involve welcoming large amounts of guests in indoor settings. Note however that several countries now discourage travellers to visit France. Please refer to your home country's travel recommendations for more details or, for intra-EU travel, refer to the EU's official map.
Barcelona, Huesca, Murcia, Ibiza and Malaga: certain activities in these regions are canceled to comply with regional restrictions and/or because of lack of visitors/clients.
Also, several countries now discourage travellers to visit Spain. Please refer to your home country's travel recommendations for more details.
The country has recently updated its alert level down to level 1, enabling most activities to take place. For more information about Alert levels and what they mean for outdoor activities and internal and external travel, please visit the South African's government page on covid-19.
Auckland currently remains at Alert Level 2, which may impact certain activities where physical distancing is harder to maintain. The rest of New Zealand is currently at Alert Level 1, enabling the organization of most activities displayed on Adrenaline Hunter.
For more information about Alert levels and what they mean for outdoor activities and internal and external travel, please visit the New Zealand's government page on covid-19.
All activities are currently open in Norway. Note however that if you want to travel to Norway, you may have to stay in quarantine for 10 days after arrival. Exemptions are given upon arrival in Norway from areas in the Nordic countries and other EU/EEA/Schengen countries with sufficiently low transmission. Norway is not yet open for travelers from countries outside of the EU/EEA/Schengen area.
Do not hesitate to contact us prior to booking if you plan on traveling to these regions. Note that activities canceled for the abovementioned reasons will be reimbursed in full, and in cash, in no more than 48 hours after cancellation.
Can I book now and cancel later?
The majority of activities available on Adrenaline Hunter use a FLEXIBLE or SUPER FLEXIBLE cancellation policy. You can, therefore, book now and either cancel or reschedule later AT NO COST:
- up to 24 hours before the start of the activity for SUPER FLEXIBLE
- up to 4 days before the start of the activity for FLEXIBLE
Should you want to cancel your activity, you can do so automatically through our cancellation form. No proof or documentation from you will be required. Cancellations are always refunded directly to your original payment method (please allow a 48 hours delay for refunds to be processed).
For more information regarding our cancellation policies, please visit our cancellation policy page.
What if the activity itself is canceled because of restrictions?
In this situation, you would be automatically reimbursed in full, in cash, within 48 hours of such cancellation being confirmed. Unlike at many other sport/leisure/travel companies, Adrenaline Hunter always reimburses clients in CASH and does not issue vouchers.
Health and Safety measures
To protect your health and safety, as well as that of others, our partnering instructors are reorganising their activities to comply with new local regulations.
This may involve wearing masks during some activities, limiting group sizes, and/or stringent cleaning and sanitising procedures when preparing equipment.
To help instructors to provide the best health and safety practice, please be observant of the rules that they communicate to you when you take part in the activity.
It is also strongly encouraged that you attend your activity prepared with your own mask, if only for the pre and post-activity phases of your experience.
If you want to know more about the health and safety measures taken for a specific activity, do not hesitate to contact us!